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Okta Workforce Identity

One identity for every employee application.

Single Sign-On, adaptive MFA, and automated provisioning for employees, contractors, and partners — managed from one directory in Okta.

What Okta Workforce Identity is

Okta Workforce Identity Cloud is the identity platform for your workforce: employees, contractors, and partners. Users sign in once to Okta and get access to every application they are entitled to, SaaS or internal, through SAML, OIDC, or Secure Web Authentication.

Universal Directory becomes the source of truth for user profiles and groups, synchronized from Active Directory, LDAP, or your HR system. Adaptive MFA policies evaluate the context of every login — device, location, network, behavior — and ask for an extra factor only when risk rises.

Lifecycle Management automates joiner–mover–leaver processes: accounts are created when someone joins, entitlements change when they move roles, and all access is revoked when they leave — in minutes, not days.

Use cases

Consolidating logins across dozens of SaaS applications

Employees manage one credential; the helpdesk stops handling daily password resets.

MFA for compliance

Organization-wide MFA to meet internal policy, audit findings, or regulator requirements in finance and telecommunications.

Automated onboarding and offboarding

Accounts and access follow HR data automatically, closing the gap of active accounts belonging to former employees.

Partner and contractor access

External identities with expiry dates, groups, and policies separate from permanent staff.

What we deliver

  • Okta tenant and Universal Directory setup
  • Active Directory or LDAP integration through the Okta Agent
  • SSO for priority applications (SAML, OIDC, SWA) and onboarding of the next ones
  • Adaptive MFA policies per group, application, and context; Okta Verify rollout
  • SCIM provisioning and lifecycle automation from your HR system
  • Admin and helpdesk training, configuration documentation, handover

Frequently asked questions

Can internal applications without SAML support join SSO?

Yes. For applications without SAML or OIDC, Okta provides Secure Web Authentication (SWA), which stores credentials securely, or the application can be updated to support OIDC as part of the project.

What about users without a smartphone for MFA?

Okta supports factors beyond mobile apps: FIDO2/WebAuthn security keys, OTP via SMS or voice, and hardware tokens. Policies can define the allowed factors per group.

Does migration from ADFS have to happen all at once?

No. Applications move one by one from ADFS to Okta, with a parallel period and a rollback plan. Users are migrated per business unit.

Which HR systems can be the identity source?

HR systems with an Okta integration in the Okta Integration Network (for example Workday, SAP SuccessFactors, BambooHR) or other systems via SCIM, API, or scheduled CSV import.

Talk to our team about your requirements.

Send us an outline of your applications and users. We will schedule a discovery session.

Contact us